About Us!
At Haulaborde, we believe that great service isn’t just about showing up — it’s about creating an experience guests remember and want to return to. I specialize in customer service training and hospitality staff development designed to help businesses increase repeat customers, boost tips, and grow revenue. My goal is to teach teams how to deliver exceptional guest experiences — creating consistency, professionalism, and customer loyalty that directly improves your bottom line.
Our mission!
At Haulaborde, we believe great service is the engine that powers success — and we’re here to keep your business moving full speed ahead. We believe that when servers know how to craft an experience guests remember and want to return to, everyone wins—customers are happier, tips are higher, and the business thrives.
How!
we specialize in transforming ordinary service into extraordinary guest experiences that keep customers coming back. By training waitstaff not just to provide top-tier service but to create memorable and engaging moments.
Experience!
With extensive experience at one of New York’s premier catering halls—servicing weddings, galas, police balls, and a wide range of high-profile events—I’ve developed a deep understanding of what exceptional service truly means. Regardless of the occasion or guest list, I’ve always focused on creating experiences that leave a lasting impression—driving repeat business and naturally increasing tips. Combined with my passion for exploring top restaurants across the country, I bring a unique, dual perspective: that of both a seasoned hospitality professional and an attentive guest. This blend allows me to train teams to deliver elevated, memorable service that enhances customer loyalty, maximizes revenue, and strengthens brand reputation.
Our Method!
In our training approach, we focus on blending on-site and off-campus sessions to keep things dynamic and engaging. Rather than relying heavily on traditional presentations, we incorporate interactive and unconventional methods to ensure the training is both fun and memorable. This way, we deliver a high-quality learning experience that resonates well in a corporate environment while still being enjoyable for the team.
